FAQ: Can I conduct online classes with a basic Zoom account? (updated)


	[For Staff Only] FAQ: Can I conduct online classes with a basic Zoom account? (updated)

	[僅供職員] 常見問題解答：我可以使用基本的Zoom帳戶進行在線課程嗎？ (更新)

Ref. No :	CFUN-BM7AFT	Posted by :	ChrisFulton/UMAC
Department :	CTLE	Posted Date :	27/02/2020
Category :
Category :	Bulletin 公告

FAQ: Can I conduct online classes with a basic Zoom account? (updated)

(繁體中文)

Yes, absolutely!

A basic Zoom account is good for hosting up to 300 participants. It also facilitates different forms of blended learning.

Watch a tailor-made CTLE demo video on how to use Zoom here!

Consider the following steps:

Lecture on Zoom for 20-30 minutes.

Send students off to do an activity on UMMoodle, e.g., forum, quiz, etc.

Everybody come back for another zoom session: you can respond to students’ posts and questions, give feedback to their work, conduct further lecture/discussion.

1. GET YOUR UM ZOOM ACCOUNT

UM staff and students at UM can get a basic Zoom account capable of holding 40-minute meetings with up to 300 participants. To get your UM Zoom account, visit the ICTO account information page at account.icto.umac.mo. On that page, click License -> Zoom -> More -> tick “Agree to the terms.

2. DOWNLOAD ZOOM APP (BEFORE FIRST MEETING)

Download and install the Zoom Client for Meetings (Windows/Mac) or Zoom Mobile App (iOS/Android) from umac.zoom.us/download.

3. SIGN IN VIA MYUM PORTAL / UMAC.ZOOM.US / ZOOM APP
There are different places and ways to sign in to Zoom. Here are different methods for your choosing:

Go to MYUM portal at myum.um.edu.mo , then click the Zoom icon). Sign in with your UM user ID.
Go to umac.zoom.us/meeting. Sign in with your UM user ID.
Sign into the Zoom app using SSO (DO NOT SIGN IN WITH FULL EMAIL ADDRESS)  Enter the domain, UMAC, Continue, sign in with your UM user ID.

4. CREATE A NEW ZOOM MEETING IN UMMOODLE

Add a new Zoom Meeting activity in UMMoodle. ICTO has prepared step-by-step guides (繁體中文).

More FAQs

Where can I get help with Zoom 24/7?
UM staff can get immediate assistance 24//7 online from Zoom’s Support Desk. Start a chat by clicking on the 'help' button at the bottom of that page.

Where can I see videos on how to start meetings or use Zoom?
Video tutorials on the main features of Zoom are on a page at https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials.

Can I have meetings longer than 40-minutes with a basic UM Zoom account?
Yes, if the meetings have 2 participants or less, e.g. one teacher and one student.

Can I join a meeting to try Zoom now?
Yes, click the link zoom.us/test to join a meeting and test Zoom on your computer or phone. On that page, click JOIN and the Zoom app should start.

Why can’t I record my Zoom meetings?
We cannot record meetings another person scheduled in UMMoodle. We canonly record the meetings we created.. So, teachers who create their meeting in UMMoodle and host their meeting can record it. Check out this video on recording meetings.

My RC or faculty office needs to host or schedule longer meetings?
Each unit already has one special account. See this page for more information.

For more FAQs and step-by-step guides to Zoom, see the ICTO Knowledge Base at https://faq.icto.um.edu.mo/category/communication-collaboration/conferencing/.

To learn about the features of Zoom, search support.zoom.us/hc/en-us or support.zoom.us/hc/zh-tw.

For help downloading or signing in to the Zoom app, please contact ICTO Help Desk at 8822-8600.