Dear Colleagues and Students,
Upon the commencement of the new academic year, all professors, students and staff members have returned to begin their new campus life. The Campus Management and Development Office would like to take this opportunity to briefly introduce our services to you. The Office supervises five functional administrative units, namely the Construction and Engineering Section, Energy Section, Facility Development Section, Facility Management and Maintenance Section, and Security and Transport Section.
To facilitate enquiry, the below table summarizes our key services with contacts and website for easy reference. Alternatively, you are also welcome to call our Campus Management Hotline 8822 8700 for assistance. Should you have any comment/suggestion to our services, please do not hesitate to write to us via email: cmdo.suggestion@um.edu.mo.
Last but not least, the Campus Management and Development Office wishes you all a joyful and enriching academic year. We will sustainably strive for continuous improvement in building a campus that is suitable for teaching, research, learning and living.
Construction and Engineering Section
UM Campus Project Management, Design, Construction and Supervision
- Construction works of laboratory, classroom, research center, office, Staff Quarter
- Landscape and campus roads
- Civil engineering and electrical & mechanical engineering works
| Contact: Ms. Mandy Chu / Ms. Annie Wong
Tel: 8822 4107 / 8822 8094
E-mail: ces_enquiry@um.edu.mo
Website: https://ces.cmdo.um.edu.mo |
Energy Section
Energy Management and Conservation Promotion
- Campus energy management
- Optimization of E&M equipment performance
- Facilities retrofit
- Promotion of energy conservation and encourage user contribution
| Contact: Ms. Winnie Sam
Tel: 8822 8552
E-mail: es_office@um.edu.mo
Website:
https://es.cmdo.um.edu.mo/our-services_en/ |
Repairs and Maintenance Services
- Air-conditioning and heating ventilation facilities
- Energy supply facilities – Natural Gas System
- Energy management and control facilities – Energy Monitoring System, Building Automation System (BAS)
For request of the above service, you may:
1) Place your request via Computerised
Maintenance Management System (CMMS)
https://cmms.umac.mo/helpdesk/login.aspx
with intranet connection; or
2) Call Campus Management Hotline at
8822 8700 | Contact: Ms. Suey Leong / Ms. Priscilla Pang
Tel: 8822 8753 / 8822 8469
E-mail: es_office@um.edu.mo
Website: https://es.cmdo.um.edu.mo/our-services_en/
For urgent assistance during non-office hours, please contact Security Centre at 8822 4000. |
Facility Development Section
Facility Management and Maintenance Section
Repairs and Maintenance Services
- Electrical and Mechanical Facilities
Facilities such as lighting fixtures, electrical
sockets, pumps, hot water system, UPS,
generators, elevators and escalators, etc.
- Building and Outdoor Facilities
Facilities such as doors, windows, locks,
ceilings, floorings, walls, furniture,
pavements, driveways and railings, etc.
- Water Supply and Drainage Facilities
Facilities such as plumbing & drainage
system, sanitary appliances, drinking
fountains and underground sewage system,
etc.
For request of the above service, you may:
1) Place your request via Computerised
Maintenance Management System (CMMS)
https://cmms.umac.mo/helpdesk/login.aspx
with intranet connection; or
2) Call Campus Management Hotline at
8822 8700 | Contact: Mr. Garrus Kok / Ms. Stephanie Chak
Tel: 8822 8474 / 8822 8677
E-mail: fmm.maintenance_request@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/facility-maintenance/
For urgent assistance during non-office hours, please contact Security Centre at 8822 4000
|
Cleaning Services
- Routine/periodical cleaning services
- Event cleaning services
- Deep cleaning services
- Hazardous waste transportation
| Contact: Ms. Brenda Lo / Ms. Jennifer Lei
Tel: 8822 8398 / 8822 4517
E-mail: fmm_cleaning@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/cleaning-and-pest-control/ |
Pest Control
- Conduct regular pest control
- Handle pest cases
| Contact: Ms. Brenda Lo
Tel: 8822 8398
E-mail: fmm_cleaning@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/cleaning-and-pest-control/ |
Classroom AV and Teaching Equipment
- Management and maintenance of projector, screen, microphone, visualizer and central clock system
To make online reservation for classroom AV system, please go to: https://myum.um.edu.mo/portal/ (login and select “Resource Booking”) | Contact: Mr. Fandy Chan / Mr. Alex Hong
Tel: 8822 2511
E-mail: fmm.classroom_support@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/services/classroom-audiovisual/
For urgent assistance during non-office hours, please contact Security Centre at 8822 4000 |
Venue AV Equipment Support Services
- Venue AV equipment layout and operation
- AV system inspection service for meeting room and laboratory
- Provide technical advice on AV system
| Contact: Mr. Eddie Lam / Mr. Gino Wong
Tel : 8822 8436 / 8822 8448
E-mail：fmm.venue_support@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/services/classroom-audiovisual/ |
Landscape & Waterbody Management
- Outdoor greening, landscape and waterbody management
- Indoor potted plants and temporary arrangement
| Contact: Mr. Jason Lao / Ms. Carmen Iao
Tel: 8822 8562 / 8822 8706
E-mail: fmm_landscape@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/landscape-management/ |
Campus Signage
- Directories
- Directional signs
- Door plates
| Contact: Ms. Maggie Ng
Tel: 8822 8440
E-mail: fmm_signage@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/campus-signage/ |
LCD Digital Signage System and Rolling Light Box
- Main communication channel for publicizing campus news, activities and promotion purpose
- Both indoor and outdoor, single-sided and double-sided LCD digital signage system and rolling light box are available
| Contact: Ms. Maggie Ng (Rolling light box)
Tel: 8822 8440
E-mail: fmm_signage@um.edu.mo
Contact: Mr. David Chong (Digital signage system)
Tel: 8822 8457
E-mail: fmm.venue_support@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/lcd-digital-signage-system-rolling-light-box/ |
Moving and Furniture Services
- Set up exam venues, campus ceremonies and function rooms
- Move UM assets and sundry materials on campus
- Office relocation service
- Acquire standard furniture and appliances for new building
- Furnish new office
- Acquire standard furniture for new academic staff
- Replenish barreled distilled water for staff pantries
- Send documents to Garbage Furnace for burning
| Contact: Mr. Chris Chan / Mr. Jim Fong
Tel: 8822 8711 / 8822 8657
E-mail: fmm_moving_service@um.edu.moWebsite: https://fmm.cmdo.um.edu.mo/moving-service/
|
Recycling Services
- Paper
- Metal
- Plastic
- Disc
- Toner cartridge
- Battery
- Glass
- Electronic product
- Used clothing
| Contact: Ms. Jennifer Lei
Tel: 8822 4517
E-mail: jenniferlei@um.edu.mo |
Printing Services
- Application of bulk printing
- Printing of examination paper
| Contact: Mr. Lao Kit Fai
Tel: 8822 8697
E-mail: fmm_printing@um.edu.mo
Website: https://fmm.cmdo.um.edu.mo/printing-service/ |
General Administrative Support
- Official mailing service
- Ferry ticket requisition service for official trip
- Publication subscription service
| Contact: Mr. Vitor Drummond / Ms. Tobe Wong
Tel: 8822 8605 / 8822 8646
E-mail: fmm_mail_dispatch@um.edu.mo
Website:
(Official mailing service)
https://fmm.cmdo.um.edu.mo/mailing-and-dispatch/
(Ferry ticket requisition)
https://fmm.cmdo.um.edu.mo/jetfoil/ |
Security and Transport Section
Thank you for your kind attention!
Best Regards,
Campus Management and Development Office |