To: All Users
There was an unexpected issue during the storage upgrade last week, we suspended the upgrade process and solved the issue now. Therefore, ICTO will perform the remaining process of online storage system upgrade on 19 January (Saturday) 3:00 p.m. to 5:00 p.m..
This storage system is used for hosting the following computing systems and services. According to the advice from the storage vendor and our past experience, this update is a non-disruptive and will not cause service downtime. All related system and services should work fine during the said period.
Should you have any enquiries, please feel free to contact our Help Desk.
Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
In case of urgency during the maintenance period, please contact:
Telephone : 8822 8114
Email address : marcoma@um.edu.mo
The following computing systems and services are running on this storage:
Communication Services
- Wired network service
- Wireless network service
- Unified Communications Platform (Phone service, voicemail service, conferencing service and eFax)
General Services
- Printing
- PersonalWeb
- UM File Share
- UMPASS Authentication Service
- Virtual Computer Room
- Video On-Demand (VOD)
E-Learning and UNIX Systems
- E-Learning (UMMoodle, e-Portfolio, Qualtrics)
- UNIX System (IMAP, POP3, SMTP)
- UNIX Remote Servers
Web, Emails and Other Services
- Lotus Notes Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
- Internal Email Gateway SMTP service (mailgw.umac.mo)
- Staff Email Services
- UM Email Services (http://webmail.umac.mo)
- RC Websites
- UM Web (http://www.umac.mo)
- UM WebCMS System (http://webcms.umac.mo) and all other websites that hosted on WebCMS system.
- UM eMap System (http://maps.umac.mo)
- ICTO Account Page (http://account.icto.umac.mo)
- Digital sending through digital sender/copier in offices
- AVM and Kiosk functions - Deposit Money to E-purse, Buy Printing Quota and Transfer to OPA and Pay Parking Fee for Student Monthly Pass
- Car parking system
- Meal plan system
- Card information management system
- Access control management software and website
- Hostel lock management software
Thank you for your attention and apologize for any inconveniences caused.
Information and Communication Technology Office
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