[For Staff Only]
How to Access Office Extension off Campus?
[僅供職員]
如何在校外接聽辦公室內線？
Ref. No : FOOO-BLCC5BPosted by :FionaO/UMAC
Department :ICTO-IUSPosted Date : 31/01/2020
Category :
Bulletin
公告







To: All Users

In order to access your office extension when you are not at your workstation, you need a softphone client named “Jabber”. It brings the Unified Communication service to your mobile device for your access anywhere.

You can easily answer your extension number, access voice mail, forward extension number to other phone number, make point-to-point video call, file sharing, desktop sharing and audio conferencing with your mobile device.

Below are the Frequently Ask Questions:

Q1: How to install and login Jabber client?
A1: You can install “Cisco Jabber” on your mobile devices by scanning the QR Code below:

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UM Staff can login the Jabber client with the UMPASS. If you will use Jabber client on your personal devices such as mobile device, please enter UserID@umac.mo at the first time, then you can login with your UMPASS.

Q2: How do I forward the calls via Jabber client?
To forward all calls to another number:
1. Click your icon after login the Jabber client.
2. Click the setting button.
3. Select “call forward” option.
4. Click “new number” and input the number (e.g. mobile phone). Forwarding to external number, you need to enter “6” + the external number. Example: 662345678

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Regarding the features and detail operations of Jabber client, please refer to the following Quick Reference Guide and FAQ.


Should you have any enquiries, please feel free to contact our Help Desk.

ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office