| SYSTEM MAINTENANCE ANNOUNCEMENT |
| Maintenance of Data Center Server Farm Switch from 10:00 a.m. to 11:30 a.m. on 15 June, 2019 (Saturday) |
| Service Information |
| System Platform | Server Farm Switch |
| Service(s) | Server Connectivity at Data Center |
| Period | 10:00 a.m. to 11:30 a.m. on 15 June, 2019 (Saturday) |
| Details | This maintenance intends to strengthen system stability and reliability.The vendor confirmed that the redundant configuration of the server farm switch will continue to provide network connectivity during maintenance period. |
| Affected Users | The following systems and services have been connected to the server farm switch. There will be no service interruptions if there is no unexpected situations.
Communication Services
- Wired network service
- Wireless network service
- Unified Communications Platform (Phone service, voicemail service, conferencing service and eFax)
General Services
- Printing
- PersonalWeb
- UM File Share
- UMPASS Authentication Service
- Virtual Computer Room
- Video On-Demand (VOD)
Administration Information System
- myUM Portal
- All Oracle Form, Discoverer and Report applications
- Check-in/Out System
All web-based Information services/applications,
- ShareDM
- Asset Management System
- Centralized Chemical Inventory Management System
- Counselling System
- Computerized Maintenance Management System
- Payment Gateway Bridge
- Space & Drawing System
E-Learning and UNIX Systems
- E-Learning (UMMoodle, e-Portfolio, Community)
- UNIX System (IMAP, POP3, SMTP)
- UNIX Remote Servers
Web, Emails and Other Services
- Lotus Notes Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
- Internal Email Gateway SMTP service (mailgw.um.edu.mo)
- Staff Email Services
- UM Email Services (https://webmail.um.edu.mo)
- RC Websites
- UM Web (https://www.um.edu.mo)
- UM WebCMS System (https://webcms.um.edu.mo) and all other websites that hosted on WebCMS system.
- UM eMap System (https://maps.um.edu.mo)
- ICTO Account Page (https://account.um.edu.mo)
- Digital sending through digital sender/copier in offices
- AVM and Kiosk functions - Deposit Money to E-purse, Buy Printing Quota and Transfer to OPA and Pay Parking Fee for Student Monthly Pass
- Car parking system
- Meal plan system
- Card information management system
- Access control management software and website
- Hostel lock management software
|
| Contact | ICTO Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
In case of urgency during the maintenance period, please contact Winson:
Telephone : 8822 8602 |
Information and Communication Technology Office |