| System Upgrade Announcement |
| Upgrade of SSL VPN System during 1:00 p.m. to 2:00 p.m. on 7 May, 2019 (Tuesday) |
| Service Information |
| System Platform | SSL VPN |
| Service(s) | SSL VPN via https://sslvpn.umac.mo or via Pulse Secure Client |
| Suspension Period | 1:00 p.m. to 2:00 p.m. on 7 May, 2019 (Tuesday) |
| Details | ICTO will perform security upgrade on SSL VPN system. The purpose of this upgrade is to enhance the security of client side and the system. During the said period, users may experience interruption when using the SSL VPN service. We will try to minimize the impact as much as possible and resume services once the upgrade works are completed.
After the system upgrade, when user starts the Pulse Secure Client, it will automatically perform an upgrade. |
| Affected Users | UM users who use SSL VPN service |
| Contact | ICTO Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
In case of urgency during the upgrade period, please contact:
Telephone : 8822 8415
Email : leonachan@um.edu.mo |
Information and Communication Technology Office |