[For Staff Only]
New in-house training course: "Barrier-free facilities and architecture design" & "Problem Solving Skills"
[僅供職員]
新一期內部培訓課程:「無障礙設施及建築設計」及「問題技巧課程」
Ref. No : YLAU-BDB3WTPosted by :YoyoLau/UMAC
Department :ADMO-HRSPosted Date : 20/06/2019
Category :
Bulletin
公告



Dear Colleagues,
各位同事：

To provide opportunities for your development, the Human Resources Section is going to hold the following training courses in July & Aug 2019:
為提供更多學習機會，人力資源處將於2019年7月及8月舉辦以下之培訓課程：
Problem Solving Skills 問題技巧課程
Course Title
課程名稱		:Problem Solving Skills
問題技巧課程
Course Outline
課程大綱		:
  1. Definition of problem and decision
  2. Step and procedures of improvement and problem solving
  3. Problem solving and decision making
  4. Problem of thinking pattern
  5. Rational thinking model
  6. Tools for problem solving
  1. 何謂問題與決策
  2. 持續改善/解決問題的程序與步驟
  3. 問題分析與決策
  4. 思考習慣病
  5. 理性思考模式
  6. 解決問題的工具
Trainer
導師		:Mr. Virgil Chan of CPTTM
陳志淳先生 - 澳門生產力暨科技轉移中心

He is an experienced trainer referred by CPTTM and has been the training consultant to help the customers to improve the overall workflow, sales management and customer services. He is experienced in providing courses including “Project Management”, “Interpersonal Relations”, etc.
陳先生為澳門生產力暨科技轉移中心的培訓顧問，協助客戶提升工作流程效率、銷售管理、客戶服務等。此外，他亦是一位經驗豐富的導師，並曾任教多個培訓課程如“項目管理”及“人際關係”等。
Targets
對象		:UM Staff
澳大職員
Date and Time
日期及時間		:17, 24 & 31/07 & 07/08/2019
18:30 - 21:30
(Wednesdays 星期三)
Duration
總時數		:Total 12 hours
共十二小時
Certification
頒發證書		:Participants who achieve attendance of 80% or above will be awarded a certificate of completion
出席率達80%或以上之學員將獲頒發修業證書
Class size
人數		:Maximum 20 per class
每班最多二十人
Language
授課語言		:Cantonese
廣東話
Venue
上課地點		:E11-1035
Enrollment Deadline
報名截止日期		:28/06/2019 (Friday)
二零一九年六月二十八日 (星期五)
Enrollment Form
報名表		:Enrolment Form_Problem Solving.xls
Please note:
注意事項:
  1. Please fill in all the information requested in the enrolment form, or else that form will be voided.
  2. In case that there are more than one applicant from the same unit, kindly be reminded to indicate the priority of each applicant. It is suggested to gather all the forms and submit to the respective head for filling the priority.
  1. 請填滿報名表上一切資料，否則該表作廢。
  2. 當同一部門有超過一名員工報名時，務請分別指出各人的優先次序。部門可統一收集報名表後交給該部門主管填寫次序。

Kindly fill in and return the enclosed enrolment form to Ms. Queenie Lo or Ms. Yoyo Lau of the Human Resources Section on or before the deadline.
請填妥附件之報名表並於上述截止報名日期或之前將表格送回人力資源處羅小姐或劉小姐收。

Enquiries/查詢: ext. 8681/8591, e-mail: HR_Training@um.edu.mo

Human Resources Section
人力資源處