Course Title
課程名稱 | : | Problem Solving Skills
問題技巧課程 |
Course Outline
課程大綱 | : |
- Definition of problem and decision
- Step and procedures of improvement and problem solving
- Problem solving and decision making
- Problem of thinking pattern
- Rational thinking model
- Tools for problem solving
- 何謂問題與決策
- 持續改善/解決問題的程序與步驟
- 問題分析與決策
- 思考習慣病
- 理性思考模式
- 解決問題的工具
|
Trainer
導師 | : | Mr. Virgil Chan of CPTTM
陳志淳先生 - 澳門生產力暨科技轉移中心
He is an experienced trainer referred by CPTTM and has been the training consultant to help the customers to improve the overall workflow, sales management and customer services. He is experienced in providing courses including “Project Management”, “Interpersonal Relations”, etc.
陳先生為澳門生產力暨科技轉移中心的培訓顧問,協助客戶提升工作流程效率、銷售管理、客戶服務等。此外,他亦是一位經驗豐富的導師,並曾任教多個培訓課程如“項目管理”及“人際關係”等。 |
Targets
對象 | : | UM Staff
澳大職員 |
Date and Time
日期及時間 | : | 17, 24 & 31/07 & 07/08/2019
18:30 - 21:30
(Wednesdays 星期三) |
Duration
總時數 | : | Total 12 hours
共十二小時 |
Certification
頒發證書 | : | Participants who achieve attendance of 80% or above and meet the requirement(s) will be awarded a certificate of completion
出席率達80%或以上及通過評核要求之學員將獲頒發修業證書 |
Class size
人數 | : | Maximum 20 per class
每班最多二十人 |
Language
授課語言 | : | Cantonese
廣東話 |
Venue
上課地點 | : | E11-1035 |
Enrollment Deadline
報名截止日期 | : | 03/07/2019 (Wednesday 星期三) |
Enrollment Form
報名表 | : | Enrolment Form_Problem Solving.xls |